We help organizations establish strategic goals, priorities, and actionable initiatives that shape and guide the future direction of their purpose, who they serve, and performance of their functions, products, and services.
Workforce Planning
Using workforce analytics and scenario planning aligned with organizational priorities and environmental factors, we help organizations identify and address gaps between the workforce they have today and the workforce they need for tomorrow.
Organization and Program Assessments
We provide a comprehensive, objective evaluation of structural and operational performance strengths and challenges within organizations and programs, as well as actionable recommendations and implementation support for measurably improved business outcomes.
Business Process Improvement
We evaluate the efficiency and effectiveness of business processes and associated practices, resources, technology, and performance, and help organizations reengineer processes for greater efficiency, productivity, economies of scale, and improved employee and customer experiences.
Change Management
We help organizations develop and implement a comprehensive plan for assessing the impact of change on the organization, its people, and customers, as well as for minimizing disruption and resistance, enhancing buy-in and adoption, and sustaining transformative changes.
Outcome Facilitation
We use a diverse set of facilitation techniques to guide large and small groups of executives, senior leaders, and employees through the processes required to obtain group consensus, make decisions, and achieve desired outcomes.
“Thank you for all the patience, knowledge, and innovation you brought to [our agency]. We all know change is not easy within our organization, but you facilitated some great changes and initiatives for us.”
Federal Cabinet-level agency
MashIt
“Thank you for being a steward of much needed change [in our agency]!!!